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FOCUS GROUPS
Trying to get to the bottom of why shoppers are switching?
Focus groups can highlight behaviours and causes that we can't see through data alone.
It's important to understand the "why?" so we can get to the
"so what?"
IN STORE RESEARCH
What would drive a shopper to pick up your product?
In store we can combine observation and in-depth conversations to get to the route of shopper behaviour.
This can help us identify how to improve conversion in store.
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